Center for Educational Resources and Technology at DSU

Month: February 2020

Brief Blackboard Outage

Hello Everyone, 

We will be experiencing a brief Blackboard outage from 3:30am to 4am on Sunday, February 16th 2020 as updates will be run to improve functionality of the system. Please do not attempt to access Blackboard during this timeframe as you will be kicked out of the system. 

Instructors: Please instruct your students not to submit assignments or take quizzes or tests during this time period. 

Students: Please do not attempt to submit assignments or takes quizzes or tests during this time period. 

If you have any questions, Please contact the Helpdesk at or x4357. 

CERT Faculty Satisfaction Survey Results

Thank you to the 121 faculty members that participated in the CERT Faculty Satisfaction Survey during Fall Semester.

Key Findings

  1. 91% of respondents are “Very Satisfied” or “Satisfied” with CERT’s faculty support.
  2. 83% of respondents have a good understanding of CERT’s services and how they relate to their teaching.
  3. On a five point scale (1=Very dissatisfied, 5=Very Satisfied):
    1. Classroom emergency response: Timeliness 4.3, Effectiveness 4.4, Respectfulness 4.6
    2. Online / Blackboard emergency response: Timeliness 4.5, Effectiveness 4.6, Respectfulness 4.9
    3. Instructional design consulting: Expertise 4.7, Helpfulness 4.7, Respectfulness 4.8

Visit this link for a full summary of the survey results.

Questions or comments? Contact Eric Hagan, Director, Center for Educational Resources and Technology, at 610-282-1100, ext. 1689 or

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