Center for Educational Resources and Technology at DSU

Tag: desales university

Panopto 5.3 update

Panopto5Logo_SmallIn mid-December, Panopto released version 5.3 of their platform. The update includes some new features, including:

  • Quizzing – questions can be added directly into Panopto recordings during the editing process. Instructors can see the results in Panopto, at both the individual student and class levels.
  • Captions – all sessions created after 12/17/16 will automatically have machine-generated captions added. The captions can then be changed during the editing process. Captions can also be manually requested for older recordings.
  • Enhanced editing – several functions previously only available in the advanced editor have been added to the standard web-based editor, including switching between multiple video feeds, adding new slides into a recording, and adding a custom image that appears prior to playing a recording.

Find more details on these new features by visiting the Faculty or Student orientations within Blackboard Learn (https://desales.blackboard.com), or watch a webinar from Panopto.

DEIT Satisfaction Survey – Results

Thank you to the 145 DeSales faculty members that responded this past fall to the Distance Education and Instructional Technology Department’s Faculty Satisfaction Survey. The following are the key findings and planned actions from the survey’s results.


 

Key findings:

  • Ninety percent (90%) of respondents expressed overall satisfaction with DEIT’s faculty support services.

  • Sixty-five percent (65%) of respondents rated DeSales’ level of instructional technology infrastructure and support as better than peer institutions.

  • Eighty percent (80%) of respondents were “very satisfied” or “satisfied” with DEIT’s Instructional Design Consulting, Workshops, and Response to Routine Requests.

  • Faculty opinion was very mixed about the impact of the implementation of Help Desk as it relates to DEIT-related issues. 37% thought the addition of the Help Desk was positive, 45% thought it was a negative, and 18% thought it was about the same.

Planned actions:

  • To improve awareness of DEIT’s services, DEIT will send a service reminder message to faculty each semester.

  • Through collaboration with the Academic Technology Committee and the Information Services Department, DEIT is working to better understand faculty infrastructure and support needs so as to improve the perception of DeSales in these areas relative to peer institutions.

  • In response to comments regarding workshops, DEIT has launched a series on instructional design theory and practice.

  • In partnership with the Information Technology Department, DEIT is working to improve satisfaction with response to emergencies by improving procedures and communication related to the Help Desk “dispatcher” model. The university has already taken action to improve satisfaction with the Help Desk by switching to only US-based agents during peak service hours.

  • To support continuous improvement, DEIT will repeat the Faculty Satisfaction Survey annually, beginning in spring 2017.

You may access PDF versions of the complete survey results, a slightly more detailed analysis, and a copy of the survey questions by clicking this link or by cutting and pasting this URL into your favorite Web browser:

https://drive.google.com/folderview?id=0B4nIGMhnNLnmZFZBS3pGQmh2YlU&usp=sharing

Please contact DEIT  if you have any questions or any feedback on the survey process.


 

Warm regards,
Eric J. Hagan, Ed.D.
Director, Distance Education and Instructional Technology

Creating Instructor Presence: Instructor Module in Blackboard

Creating instructor presence in your Blackboard course, especially in a hybrid or online course, is a great way to engage students and provide an introduction to you and your background as the instructor of the course. One way to achieve instructor presence in your course is to add an Instructor Module containing your photo and some background information about yourself. Here is an example Instructor Module (show module). The Instructor Module can be added to the “Course Home” page of all your courses.

To request an instructor module, log in to Blackboard and enter the “DEIT Faculty Community” Organization found under the “My Organizations” module. Once inside the DEIT Faculty Community, click on the “Instructor Presence” link on the left navigation menu. See image below for a screenshot:

 

nav

In the Instructor Presence section, you will see an explanation of the Instructor Course Module and an example of what an Instructor Module looks like. You can use this example module to help generate ideas for the content of your instructor module. To request the creation of an instructor module, click on the “Instructor Module Creation Request” link below the module explanation and example. You will need to submit a 150 x 150 pixel photo of yourself in JPG format and a short biographical text about yourself in the form of a Word document. See image below for a screenshot:

instructormodulerequest

 

 

Once your request has been submitted, a member of DEIT will use the photo and text you have provided to create your own personal instructor module. This module can be added to any number of your courses on the “Course Home” page.

if you have any questions, please contact DEIT at deit@desales.edu

Eating My Own Dog Food

Dr. Eric Hagan

Dr. Eric Hagan

According to no less an authority than Wikipedia, “Eating your own dog food, also called dogfooding, is a slang term used to reference a scenario in which a company uses its own product to validate the quality and capabilities of the product.”

I’m the Director of the Distance Education and Instructional Technology department. DEIT’s main job is to support faculty members’ use of instructional technology. This spring, I had the privilege of teaching a hybrid online/classroom section of MG 350 Introduction to Project Management for the ACCESS program at the Easton Area Campus. This gave me the opportunity to, yes, eat the DEIT dog food and more broadly to experience what it’s like to be a new adjunct instructor at DeSales.

I had previous university teaching experience, but this was my first time teaching for DeSales and I was teaching a brand new course. The first thing I recognized was that new faculty members, by necessity, get a lot of information thrown at them from the university in general, from their academic unit, and from DEIT. It’s the proverbial fire hose effect. It’s really impossible to assimilate everything – the best you can hope for is to keep track of what you have received so you can reference it later when you need it. The second thing I was reminded of is how much work it is to prepare a course with an online component. To do a good job preparing your course, you have to put in a lot of time.

I thought the DEIT dog food tasted pretty good. Between regularly scheduled group training sessions, online reference material, and opportunities for one-on-one consultation with DEIT’s instructional designers and technologists, faculty have a lot of support. However, I could see that all the support that DEIT provides could itself be overwhelming. To add structure to its support for new faculty, DEIT has established a more formal faculty onboarding process to help present support resources in a more logical, organized, and hopefully less overwhelming way. We are also going to experiment with bringing new faculty members together after they’ve taught their first course to share experiences with each other and to ask questions that may not have occurred to them earlier.

Finally, the big day arrived – my first live class – Wednesday from 6 to 9 p.m. Would I be able to fill three hours without boring the students to death? What were these ACCESS students going to be like? What if I had a problem with the technology in the classroom – wouldn’t that be ironic? Spitballs, paper airplanes, who knew what I was in for?

My dog food did have one nasty bit, and it was my worst fear – a problem with the technology! In my classroom, the “Laptop” button on the podium didn’t work. There was a workaround, and my DEIT colleagues ultimately corrected the problem, but I got a sense of what it is like to be in front of students, to have a technical glitch, and to be stared at while you fumble around trying to figure out what is going on.

As those of you who teach in ACCESS know, interacting with the students was the best part of the experience. I started off each class with a Direction of Intention, which had to help. I found the students to be smart, inquisitive, respectful, and possessing a lot of personality. They also had a wealth of life experience relevant to my class. One student shared with the class real-life project plans for a software development project his company was working on. Another described the challenges of a project to assimilate a small financial institution into a larger one. I am proud to say that for two of the students, my class completed their Bachelor’s degree program. Congratulations, Jack and Shawn!

The most important lesson I learned by eating my own dog food is that teaching with technology is still teaching, and teaching at DeSales is about people putting DeSales’ Christian humanist philosophy into action. It’s about the leadership of the programs and DEIT supporting the faculty. It’s about the faculty helping students meet learning objectives. It’s about everyone helping their faculty, staff, and student colleagues to “be what we are and be that well, in order to bring honor to the Master Craftsman whose handiwork we are” (St. Francis de Sales).

I will close with a big thank you to some of the people that helped me in my first course experience: Dean of Lifelong Learning Deborah Booros and Easton Area Campus Director Linda Bell, Dr. Gregg Jeffries in the Division of Business, and, of course, my DEIT colleagues. I’m looking forward to my next teaching assignment!

– Dr. Eric Hagan

Director of DEIT

NEW: DEIT Two Minute Tips (YouTube Video Series)

DEIT would like to present their new “Two Minute Tip” video series on YouTube! New videos will be posted to DEIT’s YouTube channel, https://www.youtube.com/user/desalesdeit, every other Wednesday. Links to the videos can also be accessed through the DEIT Faculty Community organization in Blackboard by clicking “Wednesday Tips” left navigation link, then clicking the “Two Minute Tips (Videos)” Learning Module.

This week’s Two Minute Tip shows instructors how to enable subscriptions to Discussion Boards, then subscribe to either the Discussion Forum or a thread. View this Two Minute Tip here: https://www.youtube.com/watch?v=DQkaH70uiv8&list=UUWw1NRChg3mcKOEtyFnKTcA.

Questions? deit@desales.edu

Good to Great

Many of you will recognize that the title of this post is taken from the title of a management book by Jim Collins. Collins is known for his research on long-lived organizations, including companies that made the leap from just good to superior performers. As the new Director, Distance Education and Instructional Technology, “good to great” suggests to me both a strong foundation on which to build as well as a challenge to become even better.

I have been entrusted with the leadership of a wonderful, dedicated DEIT staff that enjoys a well-deserved reputation for competence and responsiveness. The core activities of our department center on managing DeSales’ hardware and software instructional technology infrastructure, training and supporting the faculty in use of this infrastructure, and providing instructional design services. My goals for this year include making sure that in addition to doing things well, DEIT is working on the right things – in other words making sure our efforts are aligned with faculty needs and the priorities of the institution. I need the help of formal and informal leaders to know how DEIT can be most effective in helping the academic units and individual faculty members to accomplish their goals. To this end, if I don’t get to you first, please reach out to me to help me understand how DEIT can support you better.

Of course, the imperative to go from good to great is not just for me and DEIT, but applies to our entire DeSales University enterprise. If the experts are right, in the not so distant future, many of today’s institutions of higher education will cease to exist. If these expert forecasts are correct, I am sure that small liberal arts institutions will be heavily represented among those that fall by the wayside. DeSales needs to be great to survive and thrive in this environment. To be great, DeSales needs to be a superior performer on the dimensions that matter to our stakeholders. I believe effective use of educational technology is one of the dimensions that will keep DeSales University a vibrant, modern, sustainable Catholic liberal arts university for many years to come. I look forward to the journey from good to great.

In closing, I want to thank everyone I have met at DeSales for their warm welcome. I am blessed to be here. My father had the good fortune to be taught by the Oblates at the late great North Catholic in Philadelphia. I was privileged to enjoy summers as a small boy at Camp Brisson in North East, Maryland and later to attend Salesianum School in Wilmington, Delaware. Now, thirty five years later, I end up at DeSales University, and rather than feeling like a coincidence, it feels like something that was meant to be, not least because so many people here have made me feel so at home.

Live + Jesus

Eric J. Hagan, Ed. D.

DEIT Director

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