Center for Educational Resources and Technology at DSU

Category: tech matters Page 3 of 6

Blackboard Down! For Upgrade July 24-25, 2018



If you are a faculty member teaching or planning to work in Blackboard over the summer, be aware that the Blackboard Learn learning management system (LMS) will be unavailable for 48 hours during the entirety of July 24 and 25. Plan accordingly and make sure your students plan as well.

Note that even during the LMS shutdown, you can host synchronous Blackboard Collaborate or Zoom sessions outside of the Blackboard Learn LMS. If you wish to keep to your normal Tuesday or Wednesday night live online session, you can do that by sending your students a link to enter the session from a web browser directly rather than through the Blackboard Learn LMS.

Questions? Contact DEIT at 610-282-1100 x2290 or


Video and Blackboard, So Happy Together – Online Workshop Tonight 3/5 at 7

Join “Swami Jim” Holton online tonight at 7 pm for:

Bb Specialty Topic: Video and Blackboard, So Happy Together


Questions or more info: 610-282-1100 x2290 or

No DEIT evening in-office coverage on Fri 3/2 and 4/13

On Friday, March 2 and April 13, DEIT Dooling 40 in-office coverage will end at 4:30 pm (as opposed to the normal Friday time of 10:00 pm). If you require immediate assistance, please contact the Help Desk. The Help Desk can reach a DEIT on-call staff member in case of emergency.

ApprenNet. Incorporate interactive video posts into your class.

If you are looking for an alternative to text-based discussion boards, for a way to build community in an online course, or want to improve student’s presentation skills, ApprenNet may be for you!

Questions? Contact DEIT at 610-282-1100 x2290 or Or check out the resources in the DEIT Faculty Community in Blackboard.

To view a recording of an online training session on ApprenNet led by DEIT Director and ApprenNet user Eric Hagan, click on the graphic below or this link

Bb Grade Center Workshops January 24 – Choose 3 pm in Dooling 40 or 7 pm online

“Should I use weighted categories or points?” “Should I weight columns ‘equally’ or ‘proportionally’?” “How can I add an extra credit item?” “How can I automatically bring grades from publisher online sites and other third-parties into Blackboard?” “How can I add new grading categories?”

These questions and more will be answered at DEIT’s upcoming training workshops on the Blackboard Grade Center on Wednesday, January 24.

Two options are available (registration appreciated at

If you have questions or topics you’d like to be addressed at the session, contact DEIT at 610-282-1100, ext. 2290 or

Blackboard and Panopto Down for Maintenance December 21

Both Blackboard and Panopto will be unavailable on Thursday, December 21 from 6:30 am until 6:30 pm.

Once Blackboard comes back online on the evening of December 21, Panopto will be unavailable for 2 additional hours, from 8:00 pm until 10:00 pm.

The downtime is for system maintenance and upgrades.

If you or your students need to access Blackboard or Panopto to prepare for the Winter Minimester that begins on December 23 or for any other reason, please plan around the system downtime on December 21.

Questions? Contact DEIT at 610-282-1100 x2290 or

Panopto in Chrome

Chrome icon

If you’re a Chrome user, you may have noticed recently that a Panopto video stops playing if you toggle to a different tab. This has been enabled by default.

If you’re multitasking like a lot of us, this can be really annoying. If you’d like to continue to be able to play videos in the background while navigating different tabs, you can change your Chrome settings to do so.

How to change the video playback setting:

  1. Inside of your Chrome browser, type: chrome://flags/
  2. A list of “experiments” should pop up.
  3. Find Optimize background video playback in the list.
  4. Click on the dropdown box and select Disabled.
  5. Restart Chrome.

Using Classroom Tech for Your Final Exam?

Do you plan to use technology such as audio, video, Web sites, or software as part of your final exam? Be sure to do a tech check or have DEIT do one for you.

The Distance Education and Instructional Technology department (DEIT) strives to keep DeSales’ classroom technology in good working order at all times, but it is always best to test technology in advance, especially if your final exam is scheduled for a room that you do not ordinarily use where the technology configuration may be somewhat different than that with which you are accustomed.

If you are using technology as part of your final exam, DEIT suggests that you perform an authentic technology dry run a few days (or more) before the final exam will be administered. “Authentic” means actually playing the media or using the technology you plan to use in the room where the exam will be held using the devices and media you plan to use. If you run into problems or need assistance, contact DEIT. If it is inconvenient or impossible for you to conduct an authentic media dry run, contact DEIT and tell us where your exam is scheduled and what you plan to do and we’ll test things for you as best we can.

DEIT is here to help with your instructional technology and instructional design needs. Contact us at or 610-282-1100, ext. 2290.

Introducing Panopto 5.6

Get ready for an early Christmas present! Panopto is releasing the next version of its web platform on December 21st — version 5.6. Please note, on the 21st Panopto will be down from 8:00 PM to 10:00 PM ET to perform the update. Any attempt to access recordings or upload new videos during this time will result in a “Server unable to connect” message.

Among the headline features of the new version:

  • Blackboard Gradebook integration — Panopto’s video quizzes can be integrated as Blackboard assignments, and quiz results can be accessed directly from within the Blackboard gradebook.
  • Build video presentations in the editor — You can use the HTML5 editor to upload individual media files and slide decks in order to build new video and audio presentations.
  • New analytics capabilities — You can download an Excel spreadsheet that reports on usage by viewing type (mobile vs. embed vs. interactive vs. download).
  • Playlists — Playlists allow videos to be presented in a single, ordered list even if those videos exist in different folders.
  • Support for 360-degree video — You can upload videos captured by 360-degree cameras and watch them using the interactive player, embedded player, and popular VR headsets like Google Cardboard, Oculus Rift, and Samsung Gear VR.

More information will be coming as the release date gets closer.

DeSales DEIT

Blackboard Down for Maintenance Thursday, December 21 from 6:30 am to 6:30 pm

On Thursday, December 21st from 6:30 am until 6:30 pm Blackboard will be unavailable due to maintenance. Instructors and students should plan accordingly.

This maintenance window has been selected to minimize the adverse impact on the university community, but we recognize that some inconvenience may occur.

Questions? Contact DEIT at 610-282-1100 or 

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