This post provides an overview of the services offered by the Distance Education and Instructional Technology department (DEIT). Even if you think you know us, you may wish to scan the major headings in case there is something that’s new to you.

Contact DEIT at 610-282-1100 x2290 or or visit us in Dooling Hall, Room 40.

About DEIT

DEIT is an academic administrative department under the auspices of the Provost. The purpose of the department is to support the faculty in their teaching mission, particularly regarding the integration of technology.

DEIT is led by Director Eric Hagan. The department has nine employees (eight full-time and one part-time). DEIT serves all faculty members whether they teach in the day, in ACCESS, or in graduate programs.

The main DEIT office suite is in Dooling Hall, Room 40. The office is staffed during the day, in the evening and on Saturday morning.

Smart Classroom Support

Under the leadership of Instructional Media Engineer Mike Yorgey, supported by Tom Cobb and Justin Bronstein, DEIT designs and maintains the smart classroom technology on all three campuses, including the classroom auditoriums. The smart classroom technology encompasses the audiovisual systems including the projectors/screens or smartboards, the Blu-ray players, the document cameras, the speakers, the cabling to connect laptops and other external devices, any webcams, the control panels, and all the equipment in the classroom podiums that make everything work.

If you encounter a classroom emergency that affects your ability to teach, contact the Help Desk at x4357 and they will dispatch a DEIT staff member to your location. For less urgent matters, submit a Help Desk ticket.

Blackboard and Other Teaching and Learning Software Systems

DEIT is responsible for managing the university’s learning management system, Blackboard Learn. DEIT’s primary Blackboard system administrator is Brother Harry Schneider, OSFS. Simple Blackboard “how-to” questions can often be answered by the Help Desk. More complicated questions or requests will be escalated by the Help Desk to DEIT or you may contact DEIT directly.

DEIT is also responsible for other general-purpose teaching and learning technologies such as:

  • Panopto (lecture recording and hosting system)
  • Blackboard Collaborate and Zoom (systems for live web-based meetings)
  • Respondus LockDown Browser and Respondus Monitor (systems for deterring cheating online tests)
  • SafeAssign (plagiarism detection tool)

Instructional Design

DEIT includes four instructional designers and technologists (Jim Holton, Chris Hewatt, Jen Walz, and Ted Schmittel) who can help you design effective courses, particularly courses that have an online or technology component. Whether it’s simply improving your course’s look and feel, configuring the gradebook properly, using the model course template effectively, or thinking more deeply about course design and pedagogical issues, DEIT staff are available to help you be more effective in the virtual or traditional classroom.

One way to use DEIT to improve your course is through our Course Makeover Program.

As part of the university’s quality control processes, DEIT staff review online and hybrid courses using a rubric based on best practices. Feedback is provided directly to faculty, often including recommendations for improvement and an invitation to partner with DEIT staff to make it happen.

Faculty Training

Before teaching an online or hybrid course for the first time, all instructors are required to complete the DEIT faculty onboarding process. DEIT’s faculty onboarding process focuses on course design and effective use of technology tools. In addition, DEIT host regularly scheduled training workshops for any faculty member that is looking to enhance their skills. The current workshop schedule is available at One-on-one or small group training sessions for members of a specific department are also available.

Video and Media Services

DEIT can help you create, edit, convert and host media for use in your courses. Services include:

  • Converting DVDs or VHS tapes or other media to a web-based format so they can be accessed with a web link via our streaming media server for easy playback. Request form here (login required).
  • Videography services (video recording instructor introductions, events, interviews, or local field trips for use in courses). Request form here (login required).
  • Streaming of existing media files.