CERTified Fresh!

Center for Educational Resources and Technology at DSU

Accessing Feedback in Brightspace

Viewing feedback for students is different than how it was in Blackboard. For students to view feedback on their assignments or quizzes within Brightspace, students should navigate to the appropriate tab within their course navigation bar. Assignments are located under Course Tools on the right-hand side of the course navigation bar, while Quizzes are located next to Discussions on the main navigation bar. 

Once a student is in either section, students should then click on the link in the “Evaluation Status” column. This will bring students to a page where they can view their grade, the assignment rubric (if applicable), quiz questions/answers (if set up by the instructor), and any feedback left on the assignment by their instructors. 

Questions? Please reach out to the Helpdesk at helpdesk@desales.edu or 610-282-1100 x4357 (HELP)

Brightspace resources for instructors

There are some great resources for instructors to learn about Brightspace:

D2L Brightspace is Here!

By Eric Hagan, August 10, 2023

Unless you are brand new to DeSales or have been living under a rock, you are aware that DeSales decided last academic year to transition learning management systems. Blackboard is out, Brightspace is in. Thank you for your commitment to making this transition a success to the benefit of our students. 

Many courses have successfully run on Brightspace this summer. Beginning with our fall terms all courses will be taught using Brightspace. I taught an Adult Studies online course in Brightspace at the beginning of the summer. The students in the course were either returning Adult Studies students or day students taking a summer course – in other words, they were all used to Blackboard and new to Brightspace. The students barely mentioned the change, and if they did, it was a positive comment. So the good news is that the transition to Brightspace will not be a big change for students. To them, it’s just another website to navigate. If your instructions are clear, the students will be fine.  

The transition to Brightspace is more significant for the faculty. Many of us take satisfaction in setting up our course in the learning management system just the way we want it. Although all the basic content and some of the structure can be copied over from Blackboard, Brightspace has differences and new capabilities so give yourself plenty of time to set things up the way you like.  

CERT offers plenty of support to the faculty through live training sessions (https://www.desales.edu/workshops), online resource courses in Brightspace – look for the Faculty Orientation and Faculty Resources courses in Brightspace, and one-on-one staff support. D2L also offers a plethora of training videos and support documentation.  

Once you get over the hump of getting your courses up and running in Brightspace, you’ll have a chance to explore Brightspace’s benefits and enhanced functionality including: 

  • Clean, modern interface 
  • Great experience on mobile devices like smartphones and tablets 
  • Deep commitment to accessibility for students with learning challenges 
  • Useful retention support / analytics tools 
  • Integrated high-end content creation tools that make it easy to present content in a highly professional manner 
  • Ubiquitous on-the-fly video integration so you can provide quick on-the-fly video messages to student 
  • Superior integration of our 3rd party tools 
  • 24/7 support from D2L via text and business hours support through the DSU Helpdesk 

Panopto Changes

On Monday, April 18th, 2022, changes were implemented in Panopto that affect the automatic import of Zoom recordings. Now, everyone will need to log into desales.hosted.panopto.com and opt-in to having Zoom recordings automatically sent to Panopto. This change was made in response to a new pricing structure set by Panopto that includes storage fees. Instructions on how to opt-in can be found in the Faculty Resources course in Blackboard under the Panopto menu.

Also, on April 18th, a cleanup was made to Zoom recordings that had not been watched since January 1st, 2022. The videos were not deleted but instead were archived in Panopto. Faculty, students, and staff who own recordings can restore a video in the archive by logging into desales.hosted.panopto.com and following the instructions here.

Any questions about this procedure can be sent to the CERT team at cert@desales.edu.

Summer 2021 Faculty Professional Development Series

The Office of the Provost & Academic Affairs announces the DeSales University Summer 2021 Faculty Professional Development program.

Features of the program:

  1. A $100 stipend for completing a two-part professional development experience on a topic (a maximum of two stipends can be earned).
  2. Each training experience consists of Part 1: Training and Part 2: Demonstration of a deliverable based on the training.
  3. Faculty may choose from 10 topics, some of which focus on instructional technology tools, others of which focus on teaching techniques.
  4. There are both early Summer (June) and late Summer (July through early August) sessions.

For complete details, access the  Faculty Professional Development Summer 2021 Program Catalog. Register at https://www.desales.edu/workshops

If you see a topic in which you are very experienced and wish to share your knowledge, let us know so you can help CERT lead the session (you’ll get the stipend for helping!).

If you have questions or comments, please contact the CERT team at cert@desales.edu. Have a great summer!

Recorded Course Design and Pedagogies Workshops from Assoc Colleges of the Midwest

The Associated Colleges of the Midwest (ACM) is a consortium like our own LVAIC consortium.

The ACM member colleges collaborated in summer 2020 to offer a series of ACM Online Course Design and Pedagogies Workshops. Addressing concerns and uncertainty about how faculty and students would engage each other in fall 2020, the workshop series offered guidance and best practices on the concepts, skills, and techniques needed for ACM faculty to redesign and reimagine residential face-to-face course content for the online environment in ways appropriate to the liberal arts context.

Topics included:

  • Teaching and learning with care and hope: Ways of being with crisis, trauma, and uncertainty in the classroom and beyond
  • The liberal arts mindset at a distance: Tactics for building a hybrid course
  • Reimagining your syllabus for responsiveness: Aligning goals, assessment, and strategies for teaching
  • Developing effective assignments for the hybrid context and beyond
  • Design your course once for multiple modalities
  • Considerations for hands-on/performance/embodied experiences in remote learning environments
  • Fostering student collaboration and group work in remote and socially distanced learning environments

View the recordings here.

Classroom Technology Tips

  1. Login to Zoom right away, not after you have everything else set up. Once you’re logged into the PC and have Blackboard running, start your Zoom session right away so you can identify any problems early. If you have a lot of materials to get ready on the PC that you don’t want the students to see until you are ready, delay Zoom screen sharing. You can also temporarily switch to another input from the podium button panel if you don’t want the students in the classroom to see what you’re doing.
  2. To check Connected Classroom audio function
    1. Method #1: Select the Test Speaker & Microphone link from the Zoom dialog box that pops up upon login where you join computer audio.
    2. Method #2: In Zoom under the menu found next to the Mute/Unmute button, select Test Speaker & Microphone and follow the prompts.
    3. Method #3: Ask early arriving Zoom students whether they can hear you. Have one of them say something to you to confirm you can hear them.
    4. If any of the tests fails, try to change the speaker or mic settings in Zoom using the menu found next to the Mute/Unmute button or contact the Help Desk.
  3. If the sound fails on the podium PC and you know the correct speakers and mic are selected, restart (reboot) the PC. If that doesn’t work, or if the problem persists on multiple days, contact the Help Desk so CERT or IT staff can correct it.
  4. If the podium PC is hanging up upon login or acting strangely (responsiveness starts and stops, persistent slowness), immediately contact the Help Desk. It could be a serious problem that requires IT to replace the PC.
  5. Please log off the podium PC at the end of class (but don’t shut down the computer entirely). If you don’t log off and the next person logs in on top of you, some system resources may be “captured” by the previous login and not be available to the next instructor, particularly the document camera. To log off on a Windows 10 machine, select the Windows logo at the bottom left and then the person silhouette icon and select Sign out (some in CERT refer to selecting the silhouette as “punching the face” – not very Salesian, but memorable).
  6. Keep the tablet plugged in and charging. If you end up disconnecting the podium or cart tablet charging cord in order to make it easier to enter your Zoom meeting information, be sure to plug it back in, otherwise the tablet will run out of battery and the next instructor will be unable to start the room system.
  7. Call in the Orange Shirt Army. Hopefully you have met any CERT student workers on duty when you teach (recognizable by their bright orange shirts). Feel free to flag one of them down in the hallway or when they poke their head in your class to check on you. If they can’t help, they will escalate your issue to someone that can. The orange shirts can also help you outside of normal class time to test tech things out that you’d like to try.
  8. I’d like to speak with a manager, please. Now you can! CERT’s new Classroom Support Manager is Tom Cobb. A six year veteran of DeSales classroom technology support, Tom now coordinates and supervises our classroom support team of staff and student workers. Contact him at x1567 or tom.cobb@desales.edu. For classroom emergencies and routine issues, contact the Help Desk.

Setting the password for the LockDown Browser

The CERT team has confirmed a bug with the use of passwords on the Blackboard test options screen. The bug in Blackboard also affects the use of Respondus LockDown Browser for Blackboard tests since Respondus uses a Blackboard password as part of the security it adds. Students are getting prompts for a password or being told that the configuration is incorrect even though the LockDown Browser is being used and is configured correctly. Blackboard has confirmed the presence of the issue and has provided a temporary workaround when using the LockDown Browser.

To avoid the issue, set a password on the exam when requiring the LockDown Browser. There is a field in the LockDown Browser settings area for Password to access exam (optional).

Figure 1

If you have already added the LockDown Browser, go back to the Respondus LockDown Browser dashboard by going to your course and click on Course Tools…Respondus LockDown Browser. Click on the chevron in front of the test and choose Settings.

Once the password has been set – please provide it to the students. Note: this is not the string of letters/numbers set by Respondus when looking at the Test Options screen.

Figure 2

Your students will still need to use the LockDown Browser. When students take the test, they will be prompted for the password you put in the Respondus settings (Figure 1)

The login screen should look like one of the following

Figure 3
Figure 4

If the students get a screen with a password prompt that also includes a warning message there is either an issue with the exam settings, or more commonly, the student is not using the LockDown Browser. Please confirm with the student that the LockDown Browser has been downloaded and is being used. The warning screen looks like this

Figure 5

Please contact the DeSales Help Desk with any questions. An additional notification will be sent out once the problem is resolved.

Thank you,
The DeSales CERT team

Teaching: Making Hybrid Teaching Work for You

By Beth McMurtrie, The Chronicle of Higher Education, 7/30/2020

Check out the article below by Beth McMurtrie to have experts answer your questions on effective hybrid teaching!


New Panopto mobile app released

On June 29th Panopto released a new version of their mobile app for iOS and Android devices. While the earlier app will continue to function, the CERT team recommends that the new app also be installed since it will be receiving all development updates.

Panopto describes the new mobile app as:

a modern, fast, and intuitive way to discover and watch relevant content from their organization’s video library right on their mobile devices. The new app supports offline videos, personalized home screen, a comprehensive search experience, and ability to upload or record new videos using their phone’s camera.

Information on the new app is available on Panopto’s support site- https://support.panopto.com/s/article/How-to-Use-the-Panopto-Mobile-App.

An introductory video is also available – https://howtovideos.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=7fa344e8-c9f1-4e1c-8889-abdf016d8f0c&start=5.182244.

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