Center for Educational Resources and Technology at DSU

Tag: Zoom

Panopto Changes

On Monday, April 18th, 2022, changes were implemented in Panopto that affect the automatic import of Zoom recordings. Now, everyone will need to log into and opt-in to having Zoom recordings automatically sent to Panopto. This change was made in response to a new pricing structure set by Panopto that includes storage fees. Instructions on how to opt-in can be found in the Faculty Resources course in Blackboard under the Panopto menu.

Also, on April 18th, a cleanup was made to Zoom recordings that had not been watched since January 1st, 2022. The videos were not deleted but instead were archived in Panopto. Faculty, students, and staff who own recordings can restore a video in the archive by logging into and following the instructions here.

Any questions about this procedure can be sent to the CERT team at

Good webcam view

Look and Sound Good Online

With the rise in virtual meetings via Zoom, Skype, and other platforms, looking and sounding professional while online has become increasingly important.  Those of us who’ve been at this for a while, CERT for example, know how to accomplish this to the best of our abilities.  But for those of you who might be new to the game, so to speak, this might be an unfamiliar concept.  The negative impact of looking and sounding terrible during your Zoom meetings and classes really shouldn’t be understated.  It can be distracting, annoying, and at its worst it can shut things down completely. 

So, how can you look good on a webcam and sound good too?  Obviously, you can throw money at it and purchase the best webcams, microphones, headsets, and more, but you don’t necessarily have to.  That will only get you so far anyway.  Plus, some of those items might be tough to get right now due to shortages thanks to current demand. 

There’s good news though!  There are quite a few ways in which you can make the most with what you’ve got.  I highly recommend checking out Ultimate webcam tips: How to look and sound great online from Brian Cooley and CNET.  Brian does an extraordinary job explaining many of the concepts involved in making one look and sound their best during virtual meetings.  Concepts discussed include eye level, eye line, quality sound, monitor light, avoiding silhouettes, checking your background, and more (bonus points at the end).  His article is an easy read, but if you’re more of a visual learner like me, he also includes a highly entertaining and educational video.  You can find it in the article or check it out at this link – You Have to Look Good on a Webcam Today!  Watch, learn, enjoy and stay safe! 

For copy/paste links to the article and video, check the references below.  I’ve also included a link to the best webcams available in 2020 provided by Lifewire, in case any of you are in the market for a new one.  I realize many of these have gone up in price or are currently out of stock, but at least you can familiarize yourself with what’s out there. 


Transition from Collaborate to Zoom

DeSales University recently executed a multi-year agreement with Zoom Communications, Inc. to provide web conferencing services to the university community. We are phasing out use of our other web conferencing platform, Blackboard Collaborate, between now and June 2019.

Collaborate-to-Zoom Transition Table
ProgramMAY use Collaborate through the end ofMUST switch to Zoom by the beginning of
Traditional DaySpring Semester 2019Fall Semester 2019
DPT, M.Ed, MFA, MSPASSpring Term 2019Summer Term 2019
DNP, MACJ, MBA, MSIS, MSNWinter Term 2019Spring Term 2019

 What you need to know:

  • Both Collaborate and Zoom are available for use through June 15. However, DEIT encourages switching to Zoom as soon as possible since Zoom is our platform moving forward. The table above describes when your program needs to be completely cut over to Zoom.
  • Collaborate recordings will NOT be available in Collaborate after June 15. If you need to save a recorded Collaborate session, download it as an mp4 file and save it elsewhere. (The steps to locate and download recordings are available online – Recommended locations to store downloaded mp4 files include the DeSales media server or Panopto. Storing media files in Blackboard is not recommended. Contact DEIT for assistance.
  • Zoom is great! Try it. You can use Zoom both in and outside of Blackboard. Instructors can create a Zoom account by clicking the Zoom menu in a Blackboard course. Anyone in the university community (faculty, staff, students) can create a Zoom account by visiting You may use Zoom for both university-related and private communications, subject to the university’s Computing Use and Internet Policy.
  • Documentation for Zoom can be found at or, for instructors, within the DEIT Faculty Community in Blackboard.
  • Group and one-on-one Zoom training is available from DEIT.

Questions? Contact DEIT at 610-282-1100 x2290 or

Zoom and Flex: What’s What?!?

Zoom – a tool; Flex – a class format

You may have heard the terms “Zoom” and “Flex” bandied about DeSales recently. If you’d like some clarity about what Zoom and Flex are and how they are different, read on!

In brief, Zoom is a web conferencing service (like Blackboard Collaborate) whereas Flex is an innovative, flexible class delivery format that uses Zoom as a tool to support the class.


Zoom Video Communications, Inc. markets a web conferencing service called, you guessed it, “Zoom.” Zoom is used to hold live video-based online class sessions and other online meetings. It is an alternative to Blackboard Collaborate, Skype, Google Hangouts, GoToMeeting, and others.

Due to high customer satisfaction rates, Zoom has gained market share over its competitors, especially in higher education. All of our sister institutions in the LVAIC consortium use Zoom.

Although Blackboard Collaborate is currently DeSales’ primary web conferencing service, DEIT has been using Zoom for selected applications with excellent results. If all continues to go well with Zoom, DEIT plans to entirely replace Blackboard Collaborate with Zoom for the 2019-2020 academic year. If you don’t want to wait, Zoom is available to DeSales instructors now as an alternative to Blackboard Collaborate (contact DEIT to make the switch).


Whereas Zoom is a specific company’s web conferencing service, Flex is an innovative class format that has a web conferencing component. We are using Zoom as our web conferencing tool to help deliver Flex classes, but any web conferencing service could have been used.

Pioneered by the ACCESS program and being evaluated by our graduate programs, a Flex class has a live component and an asynchronous online component. In the ACCESS case, 24 hours of instruction are delivered live and 21 hours are delivered through asynchronous online coursework. Where the flexibility comes in is that students can choose to experience the live portion of a Flex class either in a traditional classroom or live online via Zoom. The remote live students appear in the classroom via a 2nd large video monitor and are expected to participate in the live class just like the students in the classroom.

Below is a 2-minute video on the Flex class format.

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