How to Return Your Textbook Rentals
While your rental titles are not due yet, we wanted you to be informed of your options for returning your rentals. Your rental books are due back to the campus bookstore, in-person (if available) or shipped via UPS or FEDEX by your rental due date.
Rental due dates:
- Undergrad—December 7, 2020
- Access—December 14, 2020
- Grad—December 21, 2020
In-Person Returns
If your campus bookstore is open to the public before or on your rental due date, you may return your rentals to the store. Please visit desalesshop.com for the latest hours and rental return information.
Shipping Rentals Back to Store
You may ship your rentals using the shipping carrier of your choice. Shipping is at your expense. We recommend selecting a trackable service.
Important: to ensure your rental returns are correctly processed to your rental account, follow the steps below to generate your rental packing slip. Your packing slip is crucial to include in your box – it identifies you, what you’re returning, and where to send your rentals.
- Sign in to desalesshop.com, using the email you used to rent. If you haven’t set up a password, click “Forgot Password?” to reset. Then click My Account > Rentals.
- Upon sign in, you will be directed to the “Rentals” page in “My Account.”
- Scroll down to view Rental History. Click the “Return by Mail” button (or “Return All Rentals by Mail” link), a pop up will open.
- Follow the steps to print your packing slip. Print 2 copies, one to go in your box, the other to take to your shipping carrier as it has the store address.
- Take note of your tracking # (if provided by the carrier). You will receive an email confirmation when your rental return is processed.
Questions? 1269mgr@follett.com or call 610-282-1100, extension 1325.